Reporting Module

 

Item Bugs/Issues Status
1 When selecting programs for the programs report the count shows a number but when the report is printed it prints a different amount of records. Released in update dated 09/09/02 version 3.0.780. 
2 Problems/Needs Report:  ran a report and the results were 0.  Reset the date without closing out of the screen.  Error:  File is in Use. Released in update dated 09/09/02 version 3.0.780.
3 Query contacts/needs/referrals report:  gives a "Variable '_area' is not found" error when the filter by geographic area is selected. Released in update dated 08/19/02 version 3.0.777. 
4 Caller Statistics Report for Geo area does not report data on calls with "Unknown" as the geo area, although this is one of the categories listed on the report.  Released in 3.0.781
5 Problem/Needs Report- Align subcategory numbers in prior YTD and YTD columns to the right edge of the columns like all other numbers on report Released in 3.0.781
6 Report-Keyword with attached Programs needs to be in Alphabetical order.   Released in 3.0.781
7 When you run the Problem/Needs report, and then modify the report, when you close the modify report (form layout) window it exits back to the main screen, the other reports exit back to the report screen that has the "Modify" button on them. So, instead of modifying the report, then going back to where you where, it just exits the entire report back to the main screen. Released in 3.0.8
8 3.0 Contact Statistics Report. The Geographic Area report is intermingling Level 2 (towns and mailing address areas within counties) and Level 4 (cities and counties) geo areas. Virginia requires us to report on Level 4 only. IRis 2.3 did this automatically. Also, it doesn't allow you to set the report start date and the Prior Year to Date date as the same date. How are you supposed to generate the report for the first quarter of a year (ie the quarter starting July 1 also starts the fiscal year. If you set the prior Year to Date as July 1 of the previous year, you will be comparing the one new quarter to the entire prior year. It seems to me that for the first quarter of a year, there are NO Prior Year to Date figures. IRis 2.3 allowed this). Released in 3.0.8
9

Go to reports/"send requests via email"...some iris users will get this error: 1429 msg: ole object no registered (mapi control) mod: PROCEDURE FRMPROGRAMREPORT.EMAILREQUESTS C:\PROGRAMFILES\IRIS3.0\FRMPROGRAMREPORT.SCT line: 1

Released in 3.0.8
10

Report Options, Resource Reports, Taxonomy Maintenance. Report, Sent it to Screen. Error:

Released in 3.0.8
11

Go to the call frequency report.

Released in 3.0.8
12 Running Contact/Caller report, Call Statistics. Checked Caller Ethnicity, Selected Build Report, Generated Report. Selected Cancel, attempted to change start date of report, was not able to change date. Discovered this occurred for all checkboxes as went through reports. To be able to change date parameters without exiting report. Released in 3.0.8
13 Report Options, Resource Report, Taxonomy Maintenance. Selected Do Report. Error: PROCEDURE FRMTAXONOMYREPORT.BTNREPORT.CLICK Released in 3.0.8
14 Problem/Need report: In two of the 38 major categories, the IRis 3.0 report did not add the subcategory totals correctly Released in 3.0.8
15 Running Problems/Needs report, 9/1/02-9/13/02,Checked Callers Gender: Unknown. Totals were correct. Prior YTD % showed **.** This only seems to occur in CLOTHING category. Released in 3.0.8
16 Running Problems/Needs report. Get Report, generate report, after getting report, selecting Cancel closes out of report area entirely, have to reopen from Navigator window. This behavior is erratic, does not occur every time.  Have not been able to pin down specific action that causes it.  Have been using mouse.  Alt C does not work. Expected to go back to caller Needs reporting window and be able to generate other reports in that area Released in 3.0.8
17 Open Windows list does not show Problems/Needs Report as open.  It looks like it has closed when you open the Contact Options screen but it is actually behind that screen.  You can get back to it by minimizing the Contact Options screen. Released in 3.0.8
18 Running Client Services Report.  Error occurs when switching between Radio buttons.  Went from All service types to  Selected service types. Result was No records found.  Clicked on All service types and got error. The screen shot shows Client Master Records open in background but I also got the error with the Master Records closed. Released in 3.0.9
19

Contact Custom Popup Report: I do not have any items selected in the popup area. I clicked on Age Range and typed in 19 – 20. Clicked on Do Report. Error: Unknown member DTPSTARTDATE. PROCEDURE RPT_POP .BTN REPORT.CLICK C:\PROGRAM FILES\IRIS 3.0\RPT_POP.SCT Line 18

Released in 3.0.9
20
Caller Geographic Area Statistic Report. Add a message that it will count all empties and any variety of unknown to the unknown count.
Released in 3.0.9
21 Attempting to run Client Reports, Client Services. Client Reports should not be available to this user-not associated with a client group. Exact Error Message: Alias ‘SERVLIST’ is not found Released in 3.0.9
22

This occurs when user with log-out, log-in as user with limited permissions.  These situations do not occur when IRis is closed and re-opened. Ran Resource Report, Taxonomy Data. Clicked on “X” to close report. Message:  Alias ‘SETUP_CL’ is not found. Was able to use Escape key to close report.

Released in 3.0.9
23

Report Options, Resource Reports, Taxonomy Maintenance. Select Do Report.Sent to Screen. Error: Alias 'TAXREPORT' is not found.  PROCEDURE REPORT.BTNGENERATEREPORT. CLICK.  FILES\IRIS 3.0\REPORT.SCT.Line 25 

Released in 3.0.9
24

I modified the Need_pct report in the prob/needs report. After I made my change I clicked on File, Save. Error:Variable '   ' is not found.PROCEDURE _0T00V27IS MAIN.MPX   Line 579

Released in 3.0.9
25 Running Call Statistics Report, Age Ranges. Age Ranges are not in correct order in list (see screen print below). Age Ranges to be listed in logical progression. Released in 3.0.9
26 Running Caller Custom Popups Report. All popups selected. Geo Area was: South Palm Beach County. All Calls were reported, not just those from South Palm Beach County. Should have only reported calls from South Palm Beach County Released in 3.0.9
27 Running Caller Custom Popups Report,  all popups selected. Checked Age Ranges:  22-47.  Tried again with different starting age, got same result.  When tried to close IRis first time I got error, got message “Cannot access the selected table”.  Had to click 3 times before IRis would close.  Second time when reproduced error, did not get message. Released in 3.0.9