Contact Module

 

Item Bugs/Issues Status
1 Select save after adding a need to a new contact record.  Error: "No PARAMETER statement is found". Released in  3.0.780. 
2 After adding needs and returning to the contact record.  Error: "Field TAXOCODE does not accept null values".  This is a situational error and does not happen consistently. Released in  3.0.780. 
3 Text fields 4, 5, 6 show data from Text fields 1, 2, 3. Released in  3.0.780.
4 When a city is selected in the search city drop down list an error can occur in certain situations: “Member object with that name already exists.” Released in  3.0.780. 
5 List of needs is sorted by code not by description. Released in  3.0.780.
6 The tab order starts with last name but when tab is pressed the tab goes down to the "save incomplete" button.  Released in  version 3.0.780.  Can now set the tab order on already existing screen customizations.
7 Adding new custom popups to 11-30.  Changed the size of the field length.  Add new items.  After saving and coming back to the screen it only shows one character in the popup item list for each item. Released in  3.0.780.
8 After adding needs and returning to the contact record.  Error: "Field TAXOCODE does not accept null values".  This is a situational error and does not happen consistently. Released in  3.0.778
9 After adding needs and returning to the contact record. Error: "Field NOTES does not accept null values". This is a situational error and does not happen consistently. Released in  3.0.778
10 When adding an Unmet Need to a contact record set the default button to "YES" instead of "NO". Released in  3.0.778
11 Add plus and minus signs to the contact needs list for more ease of use. Released in  3.0.778
12 Contact History did not copy over all the Basic Details that 2.3 did. Released in  3.0.777.
13 After adding needs and returning to the contact record. Error: "Field NOTES does not accept null values". This is a situational error and does not happen consistently. Released in  3.0.778
14 Error: "Property 'seconds' is not found.  This is a situational error and only occurs using certain steps. Released in  3.0.777
15 Call Made By list was being shortened by one item. Released in  3.0.777.
16 Keyword Searches: when a keyword a keyword starts with the same word as other keywords (ie. health dept, health education, etc.) the search only recognized the first part of the keyword so it brings up any programs that has a keyword with the word health as the first word. Released in update dated 08/19/02 version 3.0.777.
17 Contact Screen/Keyword search/ Enter Program record: ESC key does not work to exit program record Released in 3.0.781
18 Contact Record Narrative Field. When ESC key is pressed, all text disappears.  Released in 3.0.781
19 'Property Seconds not found' message while trying to Add/Edit a contact. It could also be fixed by: Tools/Setups/Contact setups, and click on "Set Screen to Default" button Released in 3.0.781
20 Order of needs under categories is not alphabetized.  Released in 3.0.781
21 Case number field under optional for contact record is formatted as Date.  Released in 3.0.781
22 Add caller, Search for keyword, then add a program, click on Exit. Error: 'Variable 'LCMATCHETERM' is not found' appears. Released in 3.0.781
23 Add a new contact, add a new need, Save. Open back up the record, and add a new need, the following error appears: 'OLE error code 0x80020006: Unknown code' Released in 3.0.781
24 Add/Edit contact, search for Taxonomy. D-click on Taxonomy so it moves to the right. D-click on the same taxonomy. A message: "Duplicated record found" appears. Released in 3.0.781
25 Time spent on calls-minutes are not added or calculated correctly. For example 2+2=5 (it should actually be 4, because my math professor said so  :)  ) Released in 3.0.781
26

Contact browse screen. Right clicked on the column header. Clicked on Sort by Left clicked on the Last name to sort. Error: PARENT is not an object.         PROCEDURE FRMCONTACTLIST.GRDCALLERS.SORTCOLUMN DISPLAYDATAGRID.FXP Line 173

Released on 3.0.8

27

Problems/Needs List – from list menu. Please change the message when the user selects add. Change it to something like, “Is this a Major Need Category, rather than a Sub-Category?”, Yes, No. If yes add it as a major, no add it as a sub.

Released on 3.0.8

28

Searching for contacts.Selected by “User ID”, 1 Wanted it sorted by contact’s name, but didn’t want to put any data into the search.I had to enter something in the name for the search to work. It did not sort completely by the User ID 1, it mixed id’s 11, 14 and 15. Even when I clicked on apply filter it didn’t filter it right.

Released in 3.0.8
29

Adding Contact record. Clicked on Keyword Search on the referral page. Pressed ESC on the Keyword Search screen. Error: Object is not contained in a FORM. PROCEDURE LSTKEYWORDOLE.KEYPRESS C:\PROGRAM FILES\IRIS 3.0\KEYLIST.SCT. Line 8

Released in 3.0.8
30 1. Add a contact 2. If the Area Code for phones is not selected. in SETUPS: Don't make any selection from dropdown <home, office,....>  3. Click on phones field to enter area code 4. The cursor moves over the area code, you have to go back with left-arrow Released in 3.0.8
31

Entering data in Contact Entry Screen – Keyword Search – Entering Program Record. Escape key does not work to exit program record. Expected Escape key to work, had to tab or use mouse to use Exit button.

Released in 3.0.8
32

Entering data in Contact Entry Screen – Caller Data page. Tab does not go to Last Name field until all other fields have been tabbed through. Expected tab to go to Last Name field after City for Searches field and before First Name field.

Released in 3.0.8
33 In Contact Entry Screen, Added need, returned to call, reentered Needs list to add another need.  Selected new need, error message flashed and disappeared as “Was the need met” dialog box came up.  Selected “yes” in dialog box, got error message, selected “Attempt to continue, was able to proceed.  Released in 3.0.8
34 I started a call in the contact screen and entered all the information we have on our first page, City for Searches, Gender, Age, Notes/Details, and then I hit “Page Up”.  It took me to the classification page, the last page, and if I come back to the first page all the Notes/Details are gone.  If I use the mouse and click the different pages, it doesn’t appear to happen, just using the page up and page down on the keyboard. Released in 3.0.8
35 When we are entering caller data in 3.0, on the Classification tab, we enter the need and the reason that the need was not met.  When we are done, we save
the call.  However, the reason that the need was not met is not being saved for some reason.  This is an important facet of our service because we use this data for planning and funding purposes within the county. Please let us know when this will be fixed.
Released in 3.0.8
36

When I’m in the Problems/Needs Report then I go to open the Contact Options screen I get the following error:SQL: Column 'INCOMPLETE' is not found. PROCEDURE FRMCONTACTMAIN.UPDATEINCOMPLETE C:\PROGRAM FILES\IRIS 3.0\FRMCONTACTMAIN.SCT Line 20

Released in 3.0.8
37
The following method results in a duplicated contact referral: 1) Begin a new contact in IRis
2) Attach a program to the contact as a referral.
3) Save the contact as incomplete
4) Re-open the contact immediately save it as complete.
Released in 3.0.8
38

Entering data in Contact Entry Screen – Caller Data page – City for Searches pop-up. Attempted to use arrow key to scroll down list. Pressed down arrow once and message saying default search area has been set to unknown appears. If you try to continue scrolling with the down arrow it stops at each entry and asks if you want to change the actual city. 

Expected to be able to scroll down list with down arrow until desired city reached, the be able to press Enter key to select city.

Released in 3.0.8
39
Problems/Needs List - from Lists menu 
I selected the Add Need button. Typed in a code to test if a message will appear if a code is not unique (it does). Typed in a code that was unique and it tabbed to the desciption field. I did not put in a description. Selected the "Cancel Changes" button.
It did nothing.  I'm still in my screen and cannot exit
Released in 3.0.8
40

Entering data in Contact Entry Screen – Keyword Search – Entering Program Record: Escape key does not work to exit program record. Expected Escape key to work, had to tab or use mouse to use Exit button.

Released in 3.0.8
41 In Caller Needs Reporting Screen. Tab travels down list of Checkbox labels when each is checked and then starts a top of pop-ups in order except skips age and goes there last. Suggest tab should go to appropriate pop-up when checkbox is checked. Released in 3.0.8
42

Contact record.  Setup to search for previous contacts by name or by social security number.  Client Master not activated. Entered ss#, got error. Do not get error when Client Master is activated.

Released in 3.0.9

43

Adding a Contact: I enlarged the notes field and tested for:  

Pressing ESC after adding notes. Clicking on the “X” after adding notes. Clicking on Cancel after adding notes. Clicking on Return then pressing page down/up. Results: Erases notes without a message. Erases notes without a message.

Erases notes without a message.  Works find.  

This should work like it now does in programs.

Released in 3.0.9

44

Caller record, Select a keyword, and Search. Error "OpenWindows in not an Object" appears, but not all the time. I can Reproduce it: OOPENWINDOWS is not an object.PROCEDURE FRMKEYWORDSEARCH.INIT C:\PROGRAM FILES\IRIS 3.0\KEYLIST.SCT Line 11

Released in 3.0.9
45

Problems/Needs – from list menu. Added a major need. I typed in a code. Then typed in a name. Then went back and changed the code to a code I knew was already being used. Clicked save. Created a duplicate record in the maj_need database instead of saying this need code was already taken.

Released in 3.0.9
46

Problems/Needs List – from list menu. Please change the message when the user selects add. Change it to something like, “Is this a Major Need Category, rather than a Sub-Category?”, Yes, No. If yes add it as a major, no add it as a sub.

Released in 3.0.9