Client/Case Module

 

Item Bugs/Issues Status
1 When a service is added and the service list is selected, error: Alias “servlist” is not found. Released in  3.0.780
2 Popup field 1 is not being saved to the record. Released in  3.0.780
3 Text field 10 and 11 data are also appearing in other Client records. Released in  3.0.780
4 Text fields 4, 5, 6 show data from Text fields 1, 2, 3. Released in  3.0.780
5 Relationships disappear after each update. Released in  3.0.780
6

While in a client record click on print. The cursor has too many fields in it so it can’t populate all the fields in the report.

Released in 3.0.8
7 Describe in detail the steps to cause the behavior:  Entering call using name I knew would produce previous caller or Client Master. After Name fields had been passed through it was no longer possible to access the caller history or Client Master.  Contact Options on Toolbar was grayed out.    Expected to be able to access those options throughout the call. Released in 3.0.8
8

Client Reports should not be available to this user-not associated with a client group. Exact Error Message: Alias ‘SERVLIST’ is not found. Line Number (from Error Log): 3 Module (from Error Log): PROCEDURE FRMREPORTCLIENTSERVICES. LVWSERVICELIST.INIT. Steps to reproduce error: Attempting to run Client Reports, Client Services

Released in 3.0.8

9

ERROR REPORT #45 Related to handwritten reports left at office. IF CRITICAL ERROR: Client Reports should not be available to this user-not associated with a client group. Exact Error Message: Alias ‘SETUP_CL’ is not found. Line Number (from Error Log): 3 Module (from Error Log): PRCEDURE FRMREPORTCLIENTSTATISTICS .LVWCUSTOMFIELDS.INIT. Steps to reproduce error: Attempting to run Client Reports, Client Statistics

Released in 3.0.8

10

I opened a client record, Clicked on Add Case Clicked on the Open date field Error: (this error shows up behind the calendar screen)           Property VALUE is not found. PROCEDURE CASEVIEW. PAGEFRAME1.PAGE1.DTPCASE_ OPEN .CHANGE C:\PROGRAM FILES\IRIS 3.0\CASEVIEW.VCT         Line 2

Released in 3.0.9

11

I’m in a case record. I have clients in the case. The case has services attached to the client. When I edit a service in the case a screen comes up asking me to select the client. This screen shouldn’t show up because the service is already attached to the client when the service is added from within the case.

Released in 3.0.9
12 When I delete a client record and answer yes to all the questions it says the client record is deleted but it’s still in the list.  When I exit the list and come back in then the client is deleted. Released in 3.0.9
13 In Case Master Files.  Added case.  Saved case so I could add a Client, added client.  Tried to delete client. Message: The selected client has services that have been assigned to this case. This client did not have any services assigned to case.  There were no services on the list.  There were services in the Client’s master record.   Released in 3.0.9
14

Editing Client File.  Adding Service. Selected Service Code. Clicked on Select Program.  Got error.  I reproduced this at least once but cannot now make it happen again. 

Released in 3.0.9
15

In Case Master Record List.  Clicked on Add. Got message “Error locating client number. Please inform you IRis administrator immediately.  Clicked OK.  Message appeared again, clicked OK. New Case Record opened. Saved Record. Got message saved as case #10.  Reopened record, added clients and notes, reentered info in blank fields (open date, type of case, worker) clicked save.  Got message saved as Case #11, clicked ok, got error message. Clicked Attempt to Continue.  Case Master List closed. When reopened both cases #10 & #11 were there but contained no data. 

Released in 3.0.9
16

In Case Master File List.  Decided to delete another file. Got message cannot delete file clients are still attached. ( No client is attached to this file.) got message file not deleted, selected OK.  Whole list except for Case #1 disappeared.  Exited list and returned.  List was back.  

Released in 3.0.9
17

In Case Master Files.  Decided to delete misbehaving file.  Selected Delete button, got message Are you sure you want to delete.  Selected Yes.  Got message file deleted. All case files disappeared from list.  Exited and returned to list – all files except deleted file were there. 

Released in 3.0.9
18 Editing Client Record. Adding relative. Entered birth date of relative: Age field did not compute. Expected Age field to be linked to dob field. Released in 3.0.9
19

Adding Case from Client Master.  Case file opened with client listed. Clicked on Open.  Got error.  Clicked on Close IRis.  Got dialog box asking to fill in date that case opened.  Filled in date, clicked ok, got second error: Variable 'LCCLIENTSELECTED' is not found. CALLNUM Line 0 PROCEDURE CASEVIEW.PAGEFRAME1 .PGCASEONE.BTNSETOPENDATE.CLICK

Released in 3.0.9
20 Highlighted a client group. Clicked on Delete. Error: Variable 'DICTIONARY' is not found. PROCEDURE FRMCLIENTGROUPS.DELETERECORD C:\PROGRAM FILES\IRIS. 3.0\FRMCLIENTGROUPS.SCT. Line 14 Released in 3.0.9
21 Noticed that age does not correspond with birth date – 1 year short.  Birth date 9/15/47, age should be 55, showed as 54.  Checked the 8 entries in my database, most were incorrect, a couple were ok. Could not determine what the difference was. Released in 3.0.9