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bulletWhat are the minimum system requirements for IRis 4.0?
Click here for IRis 4.0 specifications.
 
bulletHow will the upgrade procedure work?
The upgrade will be automated in the install of the new upgrade/application (via CD). Once the 4.0 application is installed, it will “auto-prompt” to convert the current IRis files. The user will “point” to the directory where the current IRis files are located and the 4.0 application will begin the conversion.
 
bulletHow long will the upgrade procedure take?
This will depend on the size of your current IRis installation. Preliminary tests show that with a small data set, it can take an average of 2-10 minutes. With a very large data set, it can take two hours or more.
 
bulletCan I upgrade from 2.3 to 4.0?
No. The technology from 2.3 to 4.0 is too different. You’ll need to install 3.0 first, then upgrade to 4.0. This will ensure the cleanest installation possible. If you do not want to use any of your data from 2.3, you can just install 4.0 and start fresh.
 
bulletWill I need to re-organize my database in order to begin using IRis 4.0?
Once the 3.0 files are converted to 4.0, there will most likely be some handwork involved. The time spent on cleaning up the converted data will vary according to the amount of data involved and the way it is currently organized. The goal is to allow the IRis customer to convert and begin using the software with clean up occurring on an on-going basis.
 
bulletDo I need to have any other software installed (besides the operating system) in order for IRis 4.0 to work?
No. If you have Microsoft SQL Server (full version), IRis 4.0 will use it. Otherwise, IRis 4.0 will install Microsoft’s MSDE to use with the SQL backend. Note: For more than 5 concurrent users, we recommend using the SQL Server full version as opposed to MSDE.

Some of the features in IRis 4.0 are designed to work with products included in Microsoft Office (such as Word and Excel). If you want to use these features, you’ll need these products.
 
bulletCan I use my data from a different product?
If you will not be using the other product anymore, the data will need to be converted to the IRis format. Any qualified database engineer can perform the conversion, or we can provide a quote for the one-time conversion.

If you will be receiving (resources/service provider) data from another product on a regular basis, please contact us regarding your options.
 
bulletIs 4.0 backwards compatible for data-sharing with 3.0 users?
No. The data structure is too different. All data partners must upgrade at the same time.


Note: This document includes some forward-thinking information and is true and correct as of the time of this printing. SunCoast reserves the right to update this information as development continues.